Terms and Conditions Alhambra Instituto

The deposit must be paid on registration. This deposit is not an additional cost.

Upon completion of the enrollment form, you will recieve a confirmation email as a receipt of your enrollment. Within 2 working days, we will send a receipt of your payment.

Accommodation details will be sent within 10 days of your course start date,and with additional information about timetables, how to collect the keys to your accommodation, payments, etc.

Last minute enrolments - If you book less than 10 days in advance, please call to check that there is space available at the school. Payments for these courses must be made in full.

General Rules

• In order to preserve the high standard of teaching in our school, we insist that students attend all lessons and do all assigned homework exercises. This enables the group to progress rapidly and at the same pace. Failure to fulfill these requirements may result in the student being placed in a lower level.
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  The school reserves the right to expel students whose behaviour is unacceptable, disruptive or prevents the progression of the course. This also applies to the behaviour in all accommodation provided by the school.
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  The minimum age of students we accept in our courses is 16 except for the Juniors Groups Programmes and Individual courses.
• 
  Course extensions - All course extensions must be made by Wednesday of your last week. If you want to extend the period of stay in your accommodation, you must request it 10 days before the end of your booking.
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  Reduced prices for long term discounts apply only when requested and paid in advance. On the other hand, reduced prices will be applied if, for example you start an Intensive 20 and change to a Intensive Plus 20+5 orSpanish for Business +10.

CANCELLATIONS - Notification of all cancellations should be made directly to our main office Alhambra Instituto. The date on the fax, e-mail or the postmark represents the date of cancellation. Costs which have been paid prior to the course are refunded as follows:

• 14 days prior to the course: 50% of the invoiced amount will be charged.
• 5 days prior to the course: 75% of the invoiced amount will be charged.
• 4 days prior to the course: No refunds will be granted.
• With the first day of school there will be no refunding of courses or accommodation.

The cancellation fees may be refunded in the form of a voucher if the person enrolls for a course again.

All conditions mentioned within point one also apply in cases of force majeure.

Modifications

If, for any reason you need to change the dates, type of accommodation, or any other part of the course, we can transfer your reservation to another date within the same year. We will, however, apply a fee as follows:

* Up to 1 month prior to the start of the course: No charge
* 30 - 15 days prior to the start of the course: Forfeit of €30.
* Less than 15 days prior to the start of the course: Forfeit of €60 plus 1 week's accommodation.

How to pay?

Your course is confirmed when we receive the deposit of reservation 150€ or your total payment by:

1) Bank transfer :

Account holder: Alhambra Instituto Internacional

Bank: BANESTO (Banco Español de Crédito)

Bank Adress: Juan Sebastian Elcano 84, 29017 Málaga (Spain).

Account number: 0030 4172 89 0000168271 (for domestic bank transfer)

IBAN: IBAN ES96 0030 4172 8900 0016 8271 (account number for foreign bank transfer)

SWIFT/BIC: ESPCESMM

2) Bankers cheque by registered mail to Instituto Internacional Alhambra, Box 665, 29080 Malaga, Spain (please take notice that we do not accept personal cheques);

3) Credit card (send us your Visa or Mastercard information in order to pay for your programme, indicate clearly the exact amount that you are authorizing us to charge). No "Application fee" is charged any application. Make sure that all the costs (including bank-transfer costs) are covered by your bank, otherwise we will not receive the total amount of the invoice. In order to avoid problems with the transfer, we kindly ask you to send us a copy of your money order.

It is important that you mention the invoice number and name on your money order or on the bankers cheques.